I've always hated Norton products. McAfee is way more efficent. But, Comcast decided they wanted to switch the free AV product to Norton. They probably saved a nickle doing it. So, here's what happens when you use Norton (other than your machine running slow...)
I got this pop-up:
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7YJD7uSeinVP1gxnmagQFAFrseRycYSL8JnQvANImkDxNVpaA-oQbsNM8TthgBjfca-H2BOP3fvPaYk0mow0KYIhOAjst8rQm2MKHERNVho3Flb4Pym9jIVkbqklqijfjO1xv/s320/norton1b.jpg)
Bad news. I ran a full scan. Nothing. The message returned. Reboot, update, disconnect from the network, scan, clean. The message returned.
For lack of any other option, I clicked "Get Help". Eventually, I was thrown into a chat session with an "analyst". After some discussion, he determined I was needed to upgrade my software from 3.x to 4.x, which seemed strange. Is he telling me that v3 is known to report bogus infections?
![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgyCrobXOuvdAS2VuTx7C1TYBwFVGm7-SkqmzdkLrvQpKo1ybSmeH7q5NiMXSMtxqyU843QvMoTRDqWo1_bE10fO6UmmBd3HHnGpGSfnphkC1Rfd9D0bEobSB0clN7B3t1c7hg7/s320/norton2.jpg)
He never said "yes, v3 has a bug," but he did say there was no virus, and the upgrade would stop the messages.
Suck.
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